The following is the procedure for the avoidance and settlement of grievances of disputes arising out of the employment of any member, as agreed to by the Trinidad and Tobago Unified Teachers’ Association (T&TUTA) and the Chief Personnel Officer.

STEP 1	The aggrieved teacher, with or without his Association representative, at the option of the teacher, shall take up the grievance with the Head of the Institution (Principal) in which the aggrieved teacher is employed.
STEP 2	If within five (5) working days there be no settlement at Step 1, the aggrieved teacher, with or without his Association representative, at his option, shall take up the matter with the Head of the appropriate Division of the Ministry of Education (School Supervisor), or in the case of Tobago, the Head of the Education Division, Tobago (School Supervisor).
STEP 3	If within ten (10) days there is no settlement at Step 2, the matter should be taken up with the School Supervisor III in the District.
STEP 4	If, within ten (10) working days there be no settlement at Step 3, the matter shall then be reported by the Association, in writing, to the Permanent Secretary, Ministry of education or the Permanent Secretary, Central Administrative Services, Tobago, as the case may be.
STEP 5	If, within fifteen (15) working days, there be no settlement at Step 4, the matter shall then be raised with the Chief Personnel Officer, in which event the Association shall submit a note setting out the facts of the case.
STEP 6	If there be no agreement at Step 5, the failure to reach agreement may be reported to the Minister with responsibility for the subject of Finance in accordance with the provisions of the Education Act, Chapter 39:01. If, however, owing to extraordinary circumstances, action cannot be taken within the prescribed time, an extension may be arranged, at any stage, by mutual agreement of the parties concerned. The reason for the delay shall be stated when requests for extensions are being made.

NOTE: Where any of the above steps are not applicable to a particular grievance, the procedure shall apply from the next step.